Orienteed • Customer Experience & Digital Commerce

Customer Experience and Digital Commerce

Elevate your brand with our industry-leading eCommerce solutions and services, designed to optimize user experience, increase conversions, and streamline online sales processes.

Ecommerce Development

We work with the e-commerce platform that best suits your needs, optimizing performance and improving your conversion rate.

24/7 Monitoring

We monitor your e-commerce environment 24/7, transforming data into actionable business intelligence.

Data Analysis

We create dashboards for data visualization, analyzing key metrics to improve conversion rates and detect issues.

UX Audit & Optimization

We analyze and optimize your digital user experience by detecting usability issues, visual inconsistencies, and barriers to conversion, ensuring a seamless shopping journey.

Cloud Architecture

We design scalable and secure software architectures for e-commerce, utilizing modern cloud technologies.

Quality Assurance

We ensure software quality by verifying e-commerce requirements, performance, and functionality across all devices.

Discover how we can drive your business to success

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Technologies that adapt to the needs of your business

We design, enhance, and implement e-commerce solutions using the latest technologies, tailored to fit the unique requirements of your business model.

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How can I improve my online business?

Here are the most frequently asked questions from our clients looking to enhance their online business.

How can I improve my online business?

Whatever your e-commerce platform is, we can enhance it to address your current business requirements. We specialize in the best decoupled solutions, focusing on the areas that matter most to your business. The first step is an audit to identify key opportunities for improvement.

Is it possible to migrate to a scalable solution?

We are certified specialists in Amazon Web Services and multiple e-commerce platforms. We migrate your current infrastructure to a cloud solution or natively scalable architecture. Here are some examples of our success stories:

Migration from Magento on-premise to Magento on AWS as a Platform as a Service
Migration from Drupal on-premise to Drupal on AWS as a Managed host service
Migration of Magento to the latest version of HCL Commerce on AWS as a Managed host service
Migration from Prestashop to SnipCart + DatoCMS
Migration to the latest version of HCL Commerce
Migration to the latest version of Magento
Migration to the latest version of PrestaShop

How can I be prepared for the next Black Friday?

Our quality team has extensive experience in the preparation and execution of stress and load tests, in order to evaluate the behavior of your current ecommerce platform. We test for site weaknesses by generating an incremental number of simultaneous test users in order to discover the maximum number of users supported.

What is 24 x 7 x 365 technical support?

We offer multilingual technical support with a team of operators and testers, coordinated by a Service Manager, and available 24 hours a day, 7 days a week. We provide the tools and expertise to manage and prevent incidents. We are certified in the best monitoring and alerting tools for ecommerce (among them, Dynatrace, New Relic, Elastic).

Is it possible to test my online store on multiple devices and from different countries?

Our quality team validates every flow and functionality of your online store with different devices, different browser versions and in different countries, in an automated system or as a one-time service.

Can I have specialized support for the development and maintenance of my online store?

We work with the ecommerce platform that best suits your business. We operate with ecommerce technology solutions such as HCL Commerce, Hybris Commerce, BigCommerce, Magento and PrestaShop.

Can the visual aspect or user interface of my online store be modernized?

Yes, we can modernize the visual design and user interface of your online store to enhance user experience, improve navigation, and boost conversions. By incorporating the latest design trends, responsive layouts, and intuitive features, we create a seamless shopping experience.

How can personalization and cross-selling capabilities improve my business?

We enhance your e-commerce platform by integrating Artificial Intelligence features that enable personalized communication and tailored recommendations for users, fostering customer loyalty. Additionally, with AI-powered cross-selling capabilities, we can suggest complementary products to customers based on their preferences and browsing behavior, driving higher sales. This is supported by web services from AWS Machine Learning, AI components from Elasticsearch or Apache SOLR, and automated data analysis for pattern extraction.