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Empathy

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ORIENTEED & EMPATHY.CO STRATEGIC PARTNERSHIP

Turn your e-commerce search into an ethical and relevant discovery experience.

empathy.co

Digital Empathy (Trust, Understanding, Joy)

Zero Data Tracking

World-Class Benchmark Brands

Advanced Search Without Trading Away Your Users' Data.

Shoppers who use the search bar have the highest purchase intent. However, traditional search engines often deliver rigid results or rely on invasive data tracking.

The 3 Pillars of Empathy.co + Orienteed Integration::

trust

Trust

A platform built on absolute respect for privacy (Privacy-First / No-Cookie), aligned with the Ethical Commerce Alliance. Zero personal data tracking or monetization.

Understanding

Understanding

An AI-powered search engine that interprets natural language and buyer intent, delivering precise suggestions instantly.

Joy

Joy

Interactive visual components (Next Queries, Related Tags) and expressive UI/UX experiences that guide shoppers seamlessly without friction.

Full Agility and Control for Your Merchandising Teams

Empathy Playboard

A centralized management dashboard that empowers merchandising and marketing teams to easily control relevance rules, promote key products, and visualize search analytics intuitively.

Expressive UI Components

Rich-Media auto-complete, relational search suggestions, and dynamic filters tailored to every catalog.

Composable Architecture & Microservices

Decoupled components (API-First / Language-Agnostic) that Orienteed’s engineering team can seamlessly integrate into modern e-commerce architectures.

Privacy-First Analytics

Transparent metrics on query performance and zero-result search terms, all while protecting buyer identity.

Frequently Asked Questions

What sets Empathy.co apart from other e-commerce search engines?

Empathy.co stands out for its Digital Empathy principles and privacy-first architecture: it delivers hyper-relevant and hyper-personalized results without tracking personal data or using invasive cookies, alongside advanced merchandising tools (Empathy Playboard).

How does Orienteed help with the Empathy.co implementation?

As a technical partner and system integrator, Orienteed connects Empathy Platform’s APIs and microservices with your e-commerce backend architecture (Shopify Plus or custom-built environments), ensuring maximum site speed, usability, and catalog performance.

empathy.co

STRATEGIC SESSION

Book a session
30 minutes

Optimize the search experience on your e-commerce platform. Request a search audit with our technical and business specialists.

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AI-driven e-commerce search

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Frictionless, seamless integration

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Privacy-first architecture