Advanced and intelligent observability with New Relic and Orienteed
We help companies implement and optimize New Relic's observability platform, enabling them to monitor the entire technology stack from a single location, detect problems before they impact the business, and make data-driven decisions.
MTTR
Faster resolution
Full-stack
Complete monitoring
AIOps
Operational intelligence
New Relic's observability platform allows you to analyze applications, infrastructure, logs, databases, and user experience in real time to resolve incidents faster and improve the performance of digital systems.
With Orienteed you can:
Monitor applications, microservices, and cloud systems
Detect anomalies and errors before they affect users
Gain real-time insights into the performance of your digital platform
Converting technical data into business decisions
WHAT WE DO
New Relic Consulting Service
We help organizations turn observability into a competitive advantage. We combine our expertise in Data Observability, advanced analytics, and digital operations with the power of New Relic to deliver a complete view of digital systems and their impact on business.
Implementation
New Relic
Agent installation, instrumentation and configuration of APM for applications, Kubernetes and microservices.
Observability optimization
Noise reduction, critical visibility improvement, and optimization of observability costs.
Dashboards and advanced analytics
Customized dashboards for app performance, infrastructure status, and business impact.
Intelligent alerting
Alerts based on anomalies, event correlation, and noise reduction in incidents.
AIOps and intelligent observability
Automatic anomaly detection, predictive analytics, and AI-powered automation of operations.
Intelligent Workloads
Automatic dependency mapping and monitoring in Kubernetes, SAP, and microservices architectures.
USE CASES
Real-world applications of observability
We designed and implemented the observability platform to monitor applications, infrastructure, and cloud services. The goal is to provide a single source of truth for understanding the behavior of digital systems and resolving problems faster.
Ecommerce Platforms
Detecting slow pages, checkout errors, and microservice bottlenecks to improve conversions.
SaaS Observability
Microservices monitoring, performance degradation detection, and user behavior analysis.
Complex cloud environments
Full visibility of Kubernetes, containers, cloud services, and databases to reduce MTTR.
MEASURABLE IMPACT
Measurable benefits of advanced observability
MTTR
Shorter incident resolution time.
99.9%
Greater availability of applications.
Detection
Detection before it affects users.
Costs
Cloud infrastructure optimization.
INTELLIGENT OBSERVABILITY
An era of observability with AI
Beyond traditional monitoring — classic telemetry enriched with AI-specific data: prompts, responses, embeddings, and feedback.
Model observability
Data drift, prediction drift, and quality metrics (accuracy, relevance, toxicity).
LLM Observability
Logging of prompts and responses, latency per call, cost per token, and traceability of conversations.
Distributed traceability
Complete flow: user → API → orchestrator → LLM → vector database → response.
Data pipeline
Detection of corrupted data, pipeline delays, and inconsistencies between training and inference.
MCP Integration
Telemetry in actionable intelligence. RBAC, without screen switching, full context for AI.
HOW WE WORK
Implementation methodology
Diagnosis
Analysis of the technological environment and needs
Design
Observability architecture and instrumentation plan
Implementation
Deployment of agents, dashboards, and alerts
Optimization
Continuous improvement and adoption of AIOps
WHY ORIENTEED
Our expertise lies in turning data into competitive advantage
Expertise in observability
Implementation and optimization of full-stack solutions with New Relic.
Digital platforms
Experience in complex environments: ecommerce, SaaS and cloud.
Advanced analytics
We translate technical data into strategic business decisions.
Business impact
We don't just implement tools — we turn observability into operational intelligence.
NEXT-GEN OBSERVABILITY
The best AI-specific telemetry
Extend traditional telemetry with the power of AI, improving the observability of the entire ecosystem in a native and scalable way.
ENHANCED TELEMETRY
New Relic MCP Integration
The Model Context Protocol (MCP) is a standard way for an AI model or agent to receive relevant information (context) about a specific system or environment. This context helps the AI understand the current situation, perform tasks more accurately, and provide more useful responses.
Eliminates screen switching
Unified workflows that maintain context without operational friction.
Contextualized information
Infrastructure metadata automatically linked to each model inference.
Enterprise-grade security
Role-based access control (RBAC) to protect the privacy of AI data.
SELF-SWELL ECOSYSTEM
Intelligent and Automated Workloads
We automate the discovery and mapping of complex dependencies in modern ecosystems such as Kubernetes and SAP, providing a holistic view of your architecture.
-40%
Reduction of MTTR (Mean Time To Resolution)
99%
Operational efficiency. Eliminates the need for manual mapping.
24/7
Business-centric observability
STRATEGIC SESSION
Book a 30-minute session
We will analyze your technology architecture and explore optimization opportunities with New Relic.
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