{"id":291,"date":"2021-08-06T00:00:00","date_gmt":"2021-08-05T22:00:00","guid":{"rendered":"https:\/\/orienteed.com\/\/validacion-visual-ecommerce-ventajas\/"},"modified":"2023-03-01T23:39:46","modified_gmt":"2023-03-01T22:39:46","slug":"visual-validation-ecommerce-benefits","status":"publish","type":"post","link":"https:\/\/orienteed.com\/en\/validacion-visual-ecommerce-ventajas\/","title":{"rendered":"Visual Validation in e-commerce: an introduction"},"content":{"rendered":"<p class=\"has-text-align-left wp-block-paragraph\"><em><span style=\"font-weight: 400;\">Visual validation is an emerging field in e-commerce innovation that helps businesses deliver a consistent and optimal visual experience to their online customers. Automated visual validation tools, such as <\/span><a href=\"https:\/\/www.valido.ai\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Valido<\/span><\/a><span style=\"font-weight: 400;\">, allow you to easily monitor your site's UI, to be notified whenever changes appear, and to take immediate action based on real-time analysis.<\/span><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">What is visual validation?<\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">Visual validation, in simplest terms, is verifying that everything looks correct.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">If we wanted to expand the definition for more clarity, it is:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Making sure that everything that we want on a website is actually there<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Making sure that everything we don\u2019t want to be there is not<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Making sure that the overall look and feel of the website is as expected<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">In the context of e-commerce, it is a quality assurance activity that is performed to ensure that  the site\u2019s UI appears as intended for the customer, whether he\/she is browsing a product listing page or completing the checkout steps for a purchase.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Why is visual validation important?<\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">In this age of digital commerce, we all know how vital the user experience (UX) is in customer engagement, especially the visual aspect of a website.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">Great visuals help to build trust and credibility. It reinforces a brand\u2019s image. It guides users towards actions that are desirable for positive business outcomes. We judge a product or company by seeing their website or product page.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>So how can visual validation benefit one\u2019s e-commerce?<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">Part and parcel of running an e-commerce site is performing maintenance and upgrades where deemed necessary. In the agile world of incremental development and regular release cycles, a lot of undesired effects to the UI can occur as a result.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/\/images.ctfassets.net\/x4we65bqi45q\/KKnLM09uumXCmC7IcyQgX\/bec7f38af159e4cc35018b3bbe0c4105\/20210803_IG_UIerrors01.png\" alt=\"UI Error - Content not loaded\" title=\"UI Error - Content not loaded\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/\/images.ctfassets.net\/x4we65bqi45q\/56UBiFzeUwCGzqtRoGnBI0\/b09c8860353858aaa1d7b1ca2a94086c\/20210803_IG_UIerrors02.png\" alt=\"Broken web formatting\" title=\"Broken web formatting\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/\/images.ctfassets.net\/x4we65bqi45q\/2mQDgK9RXidaPrYWdD4ZFp\/d3299904110895d9b7d80090d2e172f0\/20210803_IG_UIerrors03.png\" alt=\"Page loading error\" title=\"Page loading error\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/\/images.ctfassets.net\/x4we65bqi45q\/4wC2qdpF0NjHrrrY5Ylewi\/52f76c4b2083355c75255a2837d59f5d\/20210803_IG_UIerrors04.png\" alt=\"Unexpected session expiry\" title=\"Unexpected session expiry\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.instagram.com\/p\/CSMAju-Kal4\/\" target=\"_blank\" rel=\"noopener\">   <\/a><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">As you can see in the real-world examples above, a sales opportunity can be lost in so many different ways relating to UI errors.<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The user can be discouraged from taking action due to certain product information not being displayed.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">The user is unable to take action due to a broken call-to-action (CTA) button or a page loading error.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">The user may be interrupted from completing the payment process due to an unexpected session expiry, causing frustration and cart abandonment.<\/span><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Visual testing reduces the occurrence of UI errors that negatively impact online sales and the customer experience.<\/strong><\/h4>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u00bfC\u00f3mo se realiza la validaci\u00f3n visual?<\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">Prior to automated visual testing tools, visual validation was often performed manually by web developers themselves. In recent times, QA teams have started incorporating visual regression testing into their test plans, but only to a limited degree.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">With the manual method, testers would manually interact on each page of an e-commerce site and inspect for visual errors. Evidently this is a time-intensive process, not only due to the number of visual elements that need to be scanned, but also because of the different operating systems, browser dimensions, screen orientations and device configurations involved. Manual testing regularly poses a concern of priority and resources for a lot of organizations.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Nevertheless, we are now seeing an increase in the use of automated tools, which offer speed, repeatability and reliability in execution across a wide range of test scenarios.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">What are we actually validating?<\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">A number of things!<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">First, let\u2019s establish the definition that a visual element can refer to an image, text, video, visible space, etc. - basically anything that is intended to be presented to the user.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">When we talk about visual testing or visual validation, we are:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Checking that visual elements that belong to a page are visible, and visual elements that do not belong (example: technical error messages) are not visible.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Verifying the visual elements on a webpage appears correctly, in terms of its size, color, brightness, contrast, density, texture, weight, shape and position in relation to the user viewport.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Making sure that visual elements are not overlapping one another, causing them to be hidden or poorly visible.<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">It is important to note that visual testing is different from functional testing. For example,a business may not want an out-of-stock message to appear for their products even though the stock calculation is correct from a technical and functional standpoint.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">Visual testing tools scan for visual changes and inform the reviewer whether the changes were intentional or bugs, ensuring that errors are not seen or experienced by users.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">This brings us to the point of the key features of a visual validation application:<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>The ability to execute a variety of tests automatically and in parallel, to monitor and report results in real-time, and to provide analysis and recommended actions to the test reviewer.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Conclusion<\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">In recent years, e-commerce businesses have started giving more importance to visual validation. QA teams have long realized that automated functional testing tools are poorly suited for identifying visual bugs. However, the manual method of visual validation is evidently a tedious and resource-intensive process, with no guarantees of comprehensive test coverage.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\">Hence automated cloud-based visual testing specific to e-commerce is now gaining popularity, and is likely to establish itself as an essential QA practice for years to come. In future articles we will explore in-depth the application of visual validation in practical business scenarios, along with its challenges.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Want to learn more?<\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/orienteed.com\/en\/visual-validation-selenium\/\" title=\"Visual Validation with Selenium\">Visual Validation with Selenium<\/a> by R\u00fanar Sverrisson<\/span><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><a href=\"https:\/\/orienteed.com\/en\/valido-visual-validation-ecommerce\/\" title=\"Valido\"><span style=\"font-weight: 400;\">A talk about Visual Validation at the 2021 eShow in Barcelona<\/span><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>What is visual validation? In this article we will talk about how it can help online businesses deliver a better visual experience to their customers.<\/p>","protected":false},"author":3,"featured_media":1416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[151],"tags":[95,99,96,100,98,97],"class_list":["post-291","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-validacion-visual","tag-e-commerce","tag-ui","tag-valido","tag-visual-regression-testing","tag-visual-testing","tag-visual-validation"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - 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